Poor communication can raise a wall of anger
Posted October 31, 2007on:
Consider for a moment that we use terms like you must and you will, we become wall builders. We use language that can early cause a person to be defensive. When this happens the parties are no longer interested in communicating truth but defending but themselves anything that can be said to defend the self will be—and I mean anything.. This is a very unhealthy interaction that can quickly escalate into aggression. To avoid being a wall builder learn to use statement like I see it this way how do you see it. The goal should always be to have an open and honest conversation. The question is do we want to be right or have our relationships.
Carlos Todd, LPC, NCC, CAMF
President of the American Association of Anger Management
ProvidersAnger Management/Executive Coaching of Charlotte, North Carolina