ANGER ON MY MIND

Statements to Avoid Conflict

Posted on: August 24, 2009

Avoid Using “Always” and “Never”.

Many people, when they are involved in a conflict with other people will accuse them of “always” doing something or “never” doing something. People rarely never or always do anything. We may have habits, but for the most part, people are pretty flexible. When you accuse someone of always doing something or never doing something you are automatically putting them on the defensive and are escalating the conflict. Use “I” instead of “You” in your conflict.Instead of being accusatory towards the other individual in the conflict why not tell them how the conflict is making you feel? The other person can argue with you if you tell them something about themselves.

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